As of 2/14/18 we are no longer selling gift certificates at this time. Currently our focus is to get caught up with the pending gift certificates as we were fortunate enough to sell many to our loyal customers.
Gift Certificate Policy
Gift Certificates: (Gift Certificates can not be used to buy product, they can only be redeemed for services)
Regular cancellation policy applies to gift certificate holders. We require 48-hour cancellation notice. Reservations cancelled or rescheduled without sufficient notice (48hrs prior to scheduled appointment time) will be charged a 50% cancellation fee meaning the gift certificate value will decrease by 50%. The 48hr cancellation has a one hr exception rule; no changes can be made within a one hour window of the scheduled appointment time. This time frame falls in the no show category. No shows will be charged 100% full service price and they will no longer be able to redeem their certificate as it will lose its entire value regardless of the reason for missing your appointment. If using a gift certificate as method of payment, charges will be directly deducted from your certificate.
Definition of a no show client: If the client does not call to reschedule before one hour of their scheduled appointment time OR if they do not show up to their scheduled appointment with no call at all. Phone calls made after their scheduled appointment are too late as they do not fall within the one hour notice window before their appointment.
One year decrease in value: After one year from date of purchase of your gift certificate, the value will decrease by 10% for administrative costs and continue to decrease by 10% every 6 months thereafter for administrative processing fees.
Gift Certificate Packages need to be redeemed in one time slot and cannot be broken up. Gift Certificates cannot be refunded or redeemed for cash; and has no cash value. Gift Certificate service values cannot be substituted, exchanged or re-gifted or used for product purchase. Slice of Heaven Day Spa is not responsible for lost or stolen Gift Certificates. Unfortunately, lost or stolen cards cannot be honored. Gift cards are not refundable or replaceable even if lost, misplaced or stolen.